Terms and conditions

Vehicles hire

1. The hirer undertakes not to use or permit the vehicle to be used in the transport of persons or things by hire, in any public or private speed race or sporting competition; by any person who has given A.Turbo Rent a car, S. L a fictitious name or an age or address which is not authentic or in contravention of the applicable Laws, Regulations or Ordinances; to move or tow vehicle or trailer; or by any person other than the lessee, the lessee’s relatives living with the lessee, the lessee’s employer or an employee of the lessee who makes use of the vehicle during the normal provision of his services to the lessee. It is understood that any of the aforementioned persons must have obtained prior authorisation from A.Turbo Rent a car, S.L. and that no person, including the lessee, may use or drive the vehicle unless they are in possession of the corresponding vehicle registration certificate. The restrictions contained in this clause apply jointly and are effective with respect to any use, utilisation or driving of the vehicle. The Hirer assumes full responsibility for any fines, penalties or damages arising from the infringement of the provisions of this clause.

2. The lessee assumes full responsibility for any infringement of traffic or parking regulations committed during the validity of this contract.

3. It is expressly agreed that A.Turbo Rent a car, S.L. assumes no responsibility whatsoever for loss or damage to any goods left, stored or which the lessee or any other person leaves, stores or transports in the vehicle either during the rental or after its termination. The renter assumes the risk of such loss or damage, exempts A.Turbo Rent a car, S.L. from any claim for the same and undertakes to hold A.Turbo Rent a car, S.L. free and harmless from any claim arising from the same.

4. A.Turbo Rent a car, S.L. accepts no responsibility for delays or delays that may occur as a consequence of a breakdown in the vehicle or for other causes. A.Turbo Rent a car, S.L. reserves the right to substitute the vehicle in the event of theft or accident, being necessary to carry out said substitution the signed justification of acceptance of fault by the other party.

5. The client shall be responsible for all damages caused to the rented vehicle and may be relieved of this responsibility in accordance with the conditions set out in point 16. If the client loses or leaves the keys of the vehicle inside the vehicle, he/she shall be charged €30 for the cost of bringing the keys or any other service.

6. The vehicle that is the object of the contract is covered by an insurance policy called -Ilimitado- for Civil and Criminal Liability against third parties, since the lessee is insured under this policy, he/she is obliged to comply with all the terms and conditions of the policy. In order to comply with the provisions of said policy. The lessee undertakes to immediately inform the insurance company or A.Turbo Rent a car, S.L. of any claim.

7. For any dispute that may arise in relation to this document, the parties expressly submit themselves to the Judges and Courts of Ibiza, waiving any other jurisdiction that may correspond to them.

8. In the case of comprehensive insurance, A.Turbo Rent a car, S.L. offers the client insurance for damage to the rented vehicle caused by collision. This insurance does not cover damage caused to the wheels, lower parts of the vehicle, loss of keys, theft, breakage or damage to the interior of the vehicle and accessories belonging to or delivered with the vehicle.
This insurance will be invalidated, as well as the contract and with the loss by the lessee, of the tariff, insurance and euros in deposit when:

– The vehicle is driven by a person other than the hirer, has no contract or is out of date.

– The driver violates the laws of the Highway Code.

– The damage is caused intentionally or by misuse of the vehicle.

– There are more people in the vehicle than authorised.

– The vehicle is driven off the paved roads.

– The driver is driving under the influence of alcohol or other narcotic substances.

– The lessee uses the vehicle for any activity such as transport of goods, transport of passengers for remuneration or when it directly or indirectly involves subletting the vehicle.

– If the insurance is invalidated by the aforementioned assumptions, the lessee is responsible for the damage caused to the vehicle by theft, accident, breakdown, vandalism, loss or loss of parts, as well as the days of stoppage of the vehicle.

9. DEPOSIT OR DEPOSIT. At the time of signing the contract, the lessee shall pay A.Turbo Rent a car, S.L., in addition to the amount of the corresponding contract settlement, an amount as a deposit or deposit, the amount of which shall be at the discretion of A.Turbo Rent a car, S.L. up to which the lessee shall bear any type of extra charge of any nature that may have been generated, and which may remain pending refund until the incident has been resolved.
In the event that said amount deposited in the deposit does not cover said charges in full, the lessee shall pay A.Turbo Rent a car, S.L. the difference. In the event that no extra charge is made, A.Turbo Rent a car, S.L. shall return the said deposit to the lessee once the contract has ended.

10. RETURN OF THE VEHICLE. The vehicle shall be returned at the place, date and time stipulated in the contract and in the same state in which it was delivered by A.Turbo Rent a car, S.L. with all its documents, tyres, keys, tools and accessories. If the vehicle is returned before this date, the lessee shall not be entitled to a refund of the amount of the contract tariff and insurance. In the event that the lessee wishes to keep the rented vehicle for a period longer than that agreed in the contract, he/she must obtain written authorisation from A.Turbo Rent a car, S.L., to whom he/she must remit the corresponding amount or accept the charge on the credit card with which the rental has been paid; in no case may the deposit be used for an extension of the rental. Any alteration in the agreed return conditions may result in additional charges for the lessee.

11. FUEL. It is the Hirer’s responsibility to refuel the vehicle with the appropriate type of fuel, the cost of which will always be at his own expense. Any expense or repair derived from the use of inadequate fuel will be at the Hirer’s expense. If the client returns the vehicle with more fuel than at departure, the difference will not be paid for administrative reasons.

12. EXTRA CHARGES. A supplement will be charged at the discretion of the company, for cleaning if the vehicle is returned with the interior and / or upholstery wet or excessively dirty, for convertible vehicles, it is the responsibility of the customer to close it completely when the vehicle is exposed to possible damage to the interior due to inclement weather or any other kind or nature. Fines and other infringements of the highway code shall be borne by the contract holder. For this purpose, A. TURBO RENT A CAR S.L., reserves the right to charge an administrative fee of 50 Euros for each of the relevant procedures. A charge of 15 Euros will also be made if the vehicle keys are returned without a key ring. The lessee authorises A.TURBO RENT A CAR S.L. to charge his credit or debit card for all extra charges generated by the return of the vehicle, according to the clauses of this rental contract.

13.1. For FLEX rate bookings, you may cancel or modify your booking without any type of penalty as long as you give 48hrs notice prior to the pick-up date of the vehicle. Otherwise, you will be charged the amount corresponding to the first day of rental of the reserved vehicle (without discounts).

13.2. For SMART rate bookings, you may not change the dates of the rental or make any modification or cancellation of the reservation that implies the refund of the amount paid to confirm it.

14. A.Turbo Rent a car, S.L. shall not be held responsible for possible errors in the calculation of prices or availability of the vehicles on the website. In the event of an error, A.Turbo Rent a car, S.L. undertakes to cancel the reservation and the payment made within a maximum period of 24 hours from the confirmation of the reservation.

15. The client must be 21 years old and have more than 2 years driving licence to rent cars, quads and vans. To rent mopeds and motorbikes the customer must be 18 years old and have a valid driving license.

16. ATTENTION!

This vehicle will be taken away immediately if it is found OPEN (steering and lock), IMPROPERLY PARKED, or with an EXPIRED CONTRACT your contract will be cancelled immediately and all monies paid will be forfeited.

THEFT: Always leave the vehicle locked. Do not leave anything of value inside the vehicle. In case of theft you will have to pay the value of the vehicle, if applicable you will have to pay the amount of the excess by presenting the corresponding report. The contract will be automatically cancelled and all money paid will be forfeited. Under no circumstances does the comprehensive insurance cover the theft of the vehicle.

DELIVERY – Vehicles not returned on the stipulated date and time of delivery will incur a surcharge of 20 Euros per hour or fraction thereof for cars and quads and 10 Euros per hour or fraction thereof for motorbikes. 25 Euros will be charged if the vehicle is returned to an office other than the collection office and 10 Euros extra if it is also returned outside office hours.

MARITIME ZONE: Driving vehicles in the maritime zone (beach), or outside the authorised routes, is illegal and seriously damages the vehicle. Likewise, the lessee is obliged not to use or allow the vehicle to leave the island of Ibiza. Such circumstances automatically cancel the insurance, and entails the loss of all the money paid on account and the cancellation of the contract.

FRANCHISE – In the event of breakage or theft of the vehicle or parts, the client must pay up to 350 Euros for groups MA and MB; 450 Euros for groups MC, MD and MH; 1000 Euros for cars in groups A, B and C and quads and motorbikes over 350 c.c., 1500 Euros for groups D, E, F, G, H, H auto and I; 2000 Euros for groups J, K and L; 2500 Euros for groups M, N and O and 3000 Euros for groups P and Q. Any type of insurance will be invalidated if at the time of accident or theft the client has not paid the corresponding rent up to that date.

PAYMENT BY CARD: The holder of the card with which any payment or deposit is made must be present at the signing of the rental contract and provide proof of ownership.

PROCESSING OF PERSONAL DATA

INFORMATION ON FILES AND PROCESSING: In accordance with the provisions of European Regulation 2016/679 (RGDP), we inform you that the personal data collected here will be included in files owned by A. TURBO RENT A CAR S.L., with registered office at Av. Cala de Bou 07829 San Jose, Illes Balears, Spain.

CONTACT DATA: The personal data collected in relation to a query or request will be processed for the processing of the same, as well as, where appropriate, to contact you in relation to it.

THIRD PARTY DATA: In the event of providing personal data belonging to third parties, you declare that you have the consent of the affected parties to do so, having previously informed them of the content of this privacy policy.

RIGHTS OF THE INTERESTED PARTY – Those affected may exercise their rights of access, rectification, limitation, suppression and opposition in writing, accompanied by a copy of their ID card and sent to the address indicated above or to the e-mail address: info@turborentacar.com.

PROCESSING OF PERSONAL DATA

INFORMATION ON FILES AND PROCESSING: In accordance with the provisions of European Regulation 2016/679 (RGDP), you are hereby informed that the personal data collected here will be included in files owned by A. TURBO RENT A CAR S.L., with registered address at Av. Cala de Bou 07829 San Jose, Illes Balears, Spain.

CONTACT DATA: The personal data collected in relation to a query or request will be processed for the processing of the same, as well as, where appropriate, to contact you in relation to it.

THIRD PARTY DATA: In the event of providing personal data belonging to third parties, you declare that you have the consent of the affected parties to do so, having previously informed them of the content of this privacy policy.

RIGHTS OF THE INTERESTED PARTY – Those affected may exercise their rights of access, rectification, limitation, suppression and opposition in writing, accompanied by a copy of their ID card and sent to the address indicated above or to the e-mail address: info@turborentacar.com.

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